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Tenancy Sustainment Office
Location:
Coatham Mundeville
Description:
4Recruitment Services are seeking a Tenancy Sustainment Officer to work for a housing association based in Leatherhead, Surrey. You will be providing a tenancy sustainment service to meet the needs of individuals and families living in the clients Housing properties delivering complex case management under the Advice and Support Process with the outcome of preventing evictions and enabling sustained tenancies. The working hours are Monday to Friday, 9am – 5pm. Hybrid Working - working from home, visiting tenants in their homes and meet in the London office once a month DUTIES AND RESPONSIBILITIES INCLUDE: Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies. Develop and maintain positive relationships with internal staff and external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy. Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents. Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. Refer all safeguarding cases in line with current policies and procedures to contribute to making our residents safe and protecting them from harm, neglect, abuse and injury ESSENTIAL REQUIREMENTS INCLUDE: In depth knowledge of social housing management Demonstrable. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
April 10 on ListedBuy
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More About this Listing: Tenancy Sustainment Office
Tenancy Sustainment Office is a Clerical Office Administrator Job at 4healthcare located in United States. Find other listings like Tenancy Sustainment Office by searching Oodle for Clerical Office Administrator Jobs.
Tenancy Sustainment Office is a Clerical Office Administrator Job at 4healthcare located in United States. Find other listings like Tenancy Sustainment Office by searching Oodle for Clerical Office Administrator Jobs.